Every Theralieve system ships with the same support structure: a pre‑install survey, a commissioning self‑test, an iPad‑rendered field‑service module, and a documented escalation path for parts swap‑out.
Same four pillars across all 10 products. One support line, one escalation path, one set of documentation conventions.
A unit lands in your facility with a defined commissioning path. No improvisation.
Each item has a written pass criterion in the field‑service module. Skip none. Every step is recorded against the unit's serial.
No PDFs to scroll, no laminated cards to lose. Every product has its own module: top 5 issues, ranked causes, ordered checks, and escalation conditions.
Service decisions belong in the purchase conversation, not after. We'll walk through commissioning, PM cadence, and escalation before a unit ships.